Terms of service

Last Updated: October 23, 2026

Welcome to Cordrail. These Terms of Service govern your access to and use of https://www.cordrail.com/, including purchases of our women's dresses, tops, skirts, and coordinated sets.

By using our website or placing an order, you agree to these terms, subject to any mandatory rights provided by applicable law.

1. Eligibility and Website Use

You agree to use this website only for lawful purposes and to provide accurate information when placing an order or contacting us.

You must not misuse the website, interfere with its security, attempt unauthorized access, submit fraudulent orders, or use our content in a manner that infringes applicable rights.

2. Products and Descriptions

We aim to provide accurate product descriptions, photographs, size information, colors, and pricing. However, screen settings and lighting may cause minor differences between displayed images and the actual product.

Please review the product description, size chart, and relevant details before placing an order. If you need additional information, contact customer service before purchasing.

3. Prices and Orders

Prices, available payment methods, shipping charges, and applicable taxes will be displayed where relevant during checkout.

After submitting an order, you may receive an email confirming that we have received it. Orders remain subject to payment verification, availability, and reasonable fraud-prevention checks.

If an order cannot be fulfilled or requires correction, we will take reasonable steps to contact you and arrange an appropriate resolution, including a refund where applicable.

4. Payment

Available payment methods may include Google Pay, Mastercard, Visa, and Apple Pay. The options displayed at checkout determine which methods are available for a particular transaction.

You authorize the applicable payment provider to process the payment for your order. Payment-related questions are addressed in our Payment Policy.

5. Shipping and Delivery

Orders are generally processed within 2 business days, with estimated delivery of 7–15 business days after dispatch to eligible United States destinations.

These are estimates, not guaranteed delivery dates. Carrier operations, customs procedures, weather, and other circumstances may affect delivery.

Please review our Shipping Policy for the current shipping offer, carrier information, and delivery conditions.

6. Returns, Refunds, and Cancellations

Standard return requests must be submitted within 30 days of delivery. Customers generally pay standard return shipping, estimated at US$10–15 per parcel, with returns sent to an authorized address in China.

Approved refunds are generally processed within 5–10 business days after the returned item is received, inspected, and approved, with additional time potentially required by the payment provider.

Please consult our Return & Refund Policy for eligibility requirements, return instructions, exceptions, and applicable legal rights.

7. Intellectual Property

Website text, branding, graphics, product photography, page layouts, and other materials may be protected by intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit our content without appropriate authorization, except as permitted by applicable law.

8. Third-Party Services

Our website may rely on third-party payment processors, shipping providers, and other technology services. Their services may be subject to separate terms and privacy policies.

We are not responsible for independent third-party terms or services to the extent permitted by applicable law.

9. Website Availability and Errors

We may update product information, pricing, website features, or these terms as necessary. We strive to keep information accurate but cannot guarantee that the website will always be uninterrupted or entirely free of errors.

Nothing in these terms permits us to disregard an order, warranty, or consumer right where applicable law requires otherwise.

10. Limitation of Liability

To the extent permitted by applicable law, Cordrail is not liable for indirect or consequential losses arising from website use or delayed delivery where such liability may lawfully be excluded.

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, including mandatory consumer protections.

11. Governing Law and Disputes

These Terms of Service are governed by the laws of the People's Republic of China, subject to applicable mandatory legal requirements and consumer protection rights that cannot be waived.

Disputes will be handled by the competent authorities or courts as determined under applicable law. This provision does not remove any mandatory rights available to consumers in their place of residence.

12. Changes to These Terms

We may revise these terms to reflect changes to our business, website, or legal requirements. The updated version will be published on this page with a revised date. Changes will apply as permitted by applicable law.

13. Business and Contact Information

Brand: Cordrail
Website: https://www.cordrail.com/
Legal Business Name: Guangzhou Duoseji Trading Co., Ltd.
Registered Office: Room 402, 4th Floor, No. 23 Hanfeng Road, Nansha District, Guangzhou (B114)
Customer Service Email: service@cordrail.com
Customer Service Phone: +86 13756328410

Shipping and Returns Address: No. 788 Guangzhou Avenue South, Haizhu District, Guangzhou, Guangdong Province, China.

The registered office is responsible for business registration and administrative matters. The shipping and returns address is intended for parcel-related operations and is not the registered office.

For questions about these terms, contact service@cordrail.com.